Looking to streamline the workload in your organization but having trouble deciding where to begin? Many organizations find the thought of reducing workload intimidating or down right scary as these changes could result in downsizing or quality problems. I couldn’t disagree more with this line of thinking. In fact, the moment an organization ties improvement initiatives to downsizing is the moment they lose credibility with their workforce or other stakeholders. Here is a starting point with a few questions to ask yourself and ideas to get your creative juices flowing about where to begin your improvement efforts…
- What are the bottlenecks or emergencies that are occurring in my operation?
- In the eyes of my “end customer”, how could I provide better service?
- How is my current situation preventing me from accomplishing critical objectives?
Begin with a Value Stream Map (VSM) of a workflow and drive kaizen to reduce overall lead time.